Privacy Policy

Like many online services, we offer casino games that gather account information and user data to fundamentally improve the user experience. This data is necessary to the online casino to ensure that services are provided to the user alongside compliance with the Domestic and International laws. The following pointers summarize information that Online Casino Singapore collects:

Personal Information

Account creation involves the using of identity information to verify a user’s eligibility. Such information includes full name, email address, date of birth, phone number, and residential address.

Financial Information

Online Casino Singapore gathers payment information for credit and debit card, bank and e-wallet accounts to facilitate secure transaction of funds to the payment gateways. This directly helps users carry out deposits and withdrawals with ease.

Usage Data

We gather information about your activity on our platform, including game preferences, betting history, login times, and IP addresses, to enhance user experience and monitor for suspicious activity.

Device Information

Details such as your device type, operating system, browser, and unique device identifiers are collected to optimize our platform’s performance and ensure compatibility.

Communication Data

Any correspondence with our support team, including emails, live chat transcripts, or social media interactions, is stored to maintain a record of your inquiries.

We use the collected information to operate our review platform efficiently, enhance your experience, and meet legal obligations. Specifically, your data is used for the following purposes:

• Account Management: To create, verify, and manage your account, ensuring you meet eligibility criteria and can access features like posting reviews or receiving recommendations.
• Personalized Experience: To tailor content, such as casino reviews or promotions, based on your preferences and browsing activity.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance through live chat, email, or social media.
• Security and Fraud Prevention: To monitor for suspicious activities, such as fake account creation or spam reviews, to protect our platform’s integrity.
• Compliance: To adhere to Singapore’s legal requirements, including age and identity verification under applicable regulations.
• Analytics and Improvement: To analyze usage trends and improve our platform’s functionality, user interface, and content quality.

Online Casino Singapore does not sell or rent your personal information to third parties. As a review platform, we share data only in specific circumstances to support our services or meet legal requirements:

Service Providers

We share data with trusted third-party providers, such as IT service providers or customer support platforms, who are contractually obligated to protect your information.

Legal Compliance

We may disclose your data to regulatory authorities or law enforcement if required by Singapore law or to comply with legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with continued protection under this policy.

Aggregated Data

We may share anonymized, aggregated data (e.g., usage statistics) with partners for analytics or marketing purposes, ensuring no individual is identifiable.

All third parties we share data with are bound by strict confidentiality agreements to safeguard your information. We do not share data with reviewed casinos unless explicitly required for legal compliance.

We prioritize the security of your personal information and employ robust measures to protect it:

• Encryption: All sensitive data, such as personal information, is encrypted using industry-standard SSL (Secure Socket Layer) technology during transmission.
• Access Controls: Only authorized personnel have access to your data, and they are trained to handle it securely and confidentially.
• Regular Audits: We conduct regular security audits and updates to our systems to identify and address potential vulnerabilities.
• Secure Storage: Your data is stored on secure servers with advanced firewalls and intrusion detection systems to prevent unauthorized access.
• Fraud Detection: We use automated systems to monitor for suspicious activity, such as multiple account creation or spam reviews, to protect both you and our platform.

You have the right to access your personal data and request corrections if any information is inaccurate. You can also withdraw your consent for data processing at any time, which may affect your ability to use certain features of our platform. Additionally, you can request the deletion of your data, subject to any legal obligations we must meet.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our platform or via email. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our dedicated support team:

• Email: admin@onlinecasinosingapore.live
• Live Chat: Available 24/7 on our website for immediate assistance
• Social Media: Connect with us on Twitter, Facebook, or Instagram for general inquiries